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Senior Director, Multifamily Client Services
PROPERTY NAME: Regional Office – Chicago, IL
Responsibilities:
- Be the local market expert – intimately understand the demand drivers in the MSA(s) both from a renter and an investor perspective
- Be a product expert – understand the trends in apartment living in the MSA(s)
- Be a service expert – understand how our offering is uniquely positioned to drive value for clients in a given situation
- Support the local operations market leader(s) in growing the portfolio
- Run point on proposal and “pitch” processes as needed in support of regional growth
- Interact with institutional, regional, and local multifamily investment companies to drive management opportunities to Cushman & Wakefield (C&W) multifamily
- Coordinate with various C&W departments to complete proposals, marketing materials, analytics, etc. , necessary to support the growth of the portfolio
- Leverage existing C&W relationships to cultivate opportunities across the multifamily platform
- Develop specific strategies and goals per client target
- Build and manage a pipeline of new property management prospects
- Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, and general support to existing and new C&W multifamily clients
- Coordinate with internal legal and operations leaders to support client contract negotiations
Professional Experience, Skills, Qualifications, Requirements:
- Minimum 5 years of client-facing multifamily experience
- Proven track record of relationship building with institutional and private owners
- Internally motivated self-starter
- “Passion for the pursuit” – enjoys and thrives on winning new business
- Ability to solve problems quickly, handle multiple tasks, and to organize resources in support of complex client and internal deliverables
- Experience in underwriting multifamily real estate
- Attention to detail with proven follow up and organizational skills
- Excellent knowledge of multifamily real estate operations and market trends
- Strong communication skills: written, verbal, and presentation
- Team oriented with the ability to build consensus across all levels of the organization
- Ability to grow and maintain strong relationships over time
- Must possess strong existing industry/institutional owner relationships
- Ability to travel up to 50% of the time, including but not limited to conference attendance
Education requirements:
- Bachelor’s degree
- Professional certifications a plus (CCIM, CPM, ARM, etc. )
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Company Updates
Cushman & Wakefield
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.
Get Ready For A New Experience
Cushman & Wakefield’s dedication to curated resident engagement strategies, communication and responsiveness builds a strong sense of community and positively influences satisfaction and retention at our properties. Browse our featured communities and find the perfect place for you.
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Cushman & Wakefield consistently ranks on NMHC’s Top 50 Managers list with talented teams that operate interactive communities. Whether you’re an investor looking for a residential property management partner, a resident who needs assistance or someone who wants to join our winning team, we can help.